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You have questions about:
- SavyTel Broadband service
- How to activate SavyTel Broadband service
- Your account
- Any other questions related to Savytel Broadband service
Or you may simply need a further technical assistance.
Please contact our Support Center. Customer satisfaction is our mission's driver. Our Technical Support Specialists will be pleased to help you 7 days a week and 365 days a year in a timely and precise manner by:
By Email:
support@savytel.com
By MSN (chat):support@savytel.com
To provide you with a good support service in the most efficient manner, please include the following information.
By Email
- In the subject line of the email, place your Account Number (if you have one) and/or call back telephone number.
- In the email, include the information listed below. We will reply with a phone call or by email depending on the case. Feel free to let us know whether you prefer to be contacted by email or phone.
Please include the following information in your email or message:
- Type of Internet connection: DSL OR Cable.
- Type of VoIP phone terminal (Linksys PAP2, Savysoft, X-Lite,…)
- Make and model of your router, if one is used
- Brief description of your home network (computers, routers, hubs, switches, firewall software)
- Detailed description of the question / issue
- Call-back telephone number and the best time to get back to you
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