Can I change my plan?

Yes, you can change your plan any time. The current plan is valid until the end of the current billing month. The new plan will be effective on the first day of the new billing month. top

How can I change my plan?

Please send an email to billing@savytel.com. In the subject line of the email, type "change of plan". In the body of the email, specify your account number (PIN), your current plan, the new plan you want to change to. The current plan is valid until the end of the current billing month. The new plan will be effective on the first day of the new billing month.

top

Is there an administration fee for a change of plan?

Yes, an administrative fee of 10.00 US$ will be charged for any plan change.

top

Will my telephone number, account number and password be changed when I change plans?

No, your telephone number, account number and password remain the same when you change your plan.

top

Do I need to change any parameters in the configuration of my phone device (Linksys PAP2, Savytel Dialer or X-Lite) when I change my plan?

No, there is nothing to change in the phone device configuration.

top