Note: When sending Email to Customer Support, Please provide the following;
- In the subject line of the email, place your Account Number (if you have one) and/or call back telephone number.
- In the email, include the information listed below. We will reply with a phone call or by email depending on the case. Feel free to let us know whether you prefer to be contacted by email or phone.
Please include the following information in your email or message:
- Type of Internet connection: DSL
or Cable.
- Type of Savytel phone terminal (Linksys
PAP2, Savysoft or X-Lite)
- Make and model of your router or
switch, if one is used.
- Brief description of your home network (computers, routers, hubs, switches, firewall software)
- Detailed description of the question / issue
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