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If you have questions about:
- SavyTel Broadband service
- How to activate SavyTel Broadband service
- Your account
- Or any other questions related to SavyTel Broadband service
Or if you may simply need further technical assistance;
Please contact our Support Center. Customer satisfaction is our driving mission. Our Technical Support Specialists will be pleased to help you 7 days a week, 365 days a year, in a timely and precise manner.
By Email:
support@savytel.com
By MSN (chat):support@savytel.com
In order to provide you with the best possible service, please include the following information.
By Email
- In the subject line of the e-mail, place your Account Number (if you have one) and/or call back telephone number.
- In the body of the e-mail, include the information listed below. We will reply with a phone call or by e-mail depending on the case. Feel free to let us know whether you prefer to be contacted by email or phone.
Please include the following information in your email or message:
- Type of Internet connection: DSL OR Cable.
- Type of VoIP phone terminal (Linksys PAP2, Savysoft, X-Lite,…)
- Brand and model of your router, if one is used.
- Brief description of your home network (computers, routers, hubs, switches, firewall software)
- Detailed description of the question / issue
- Call-back telephone number and the best time to get back to you
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