Is there an extra charge for Call Features, in addition to my monthly subscription fee?

No. All features listed under BROADBAND CALL FEATURES are available free of charge for all subscription plans, among which are CALL ID, VOICE MAIL, CALL WAITING, CONFERENCE CALL and CALL FORWARD.


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Is the availability of features dependent on the VoIP phone terminal used?

Yes. The specific VoIP terminal(s) has dedicated features, which may vary from one phone terminal to the next. Each VoIP terminal has its own description of features. When there is no mention of any specific VoIP phone terminal, the feature works on all VoIP phone devices.


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What's the difference between Call Transfer and Call Forward All?

CALL TRANSFER is used while you are on an actual call and you wish to initiate a new call to a third person. When the new call is set up to the third person, you will be disconnected, leaving the other two parties speaking to each other.

CALL FORWARD is used when you decide to transfer all new incoming calls to one specific number.


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How can I activate my Call ID feature?

CALL ID is automatically activated and remains active for all SavyTel subscribers.


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How can I switch back and forth between the first and second call in Call Waiting?

Use FLASH to switch back and forth between the two calls.


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I have my Call ID feature enabled. However, my Call ID is not displayed on the called phone terminal. Why?

The CALL ID feature of the called phone terminal must also be enabled in order that the CALL ID sent from your phone device can be displayed.


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I find Call ID very useful. However, there are times when I wish to appear anonymous to the called party. Is that possible?

Yes, that's possible. The feature: SELECTIVE CALL ID BLOCK, allows you to block your CALL ID on a per-call basis. To do so, just dial *81, wait for the second tone, then dial the number to call.

For that particular call, your CALL ID will not be displayed on the called phone terminal.


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If I call a fixed phone number or a cellular phone number, what number will be displayed?

In this case, the phone number of the Gateway where the call is routed from Savytel network to the Public Telephone Network will be displayed.


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If I call a fixed phone number or a cellular phone number, what number will be displayed?

In this case, the phone number of the Gateway, where the call is routed from the SavyTel network to the Public Telephone Network, will be displayed.


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Does Voice Mail work with my SavySoft Dialer?

Yes, VOICE MAIL works with the SavySoft Dialer. In fact, VOICE MAIL works with all IP phone devices.


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